Sunday Hotel Holiday international Dubai

Czai DC·15 Jun 2025

4

The lady and the thin man at the reception were good, unlike the other guy, who was so rude. I tried to call to confirm my booking, but while I was talking, he hung up. Luckily, when I called again, the other guy answered all my questions and confirmed my booking. When we arrived, he was impolite. Seriously, he just seemed to be there to earn a living. Also, the guard didn't want to open the door or help, even when he saw people struggling with their things. (There was no bellboy.) Overall, the room was good. There were some flies and a smell of smoke throughout the room, which wasn't good for kids. There was a stain on the bed. The water kettle was broken; you needed to be careful when pouring water into your cup. Also, I wish they had a microwave oven in the room. They need to check the shampoo, lotion, and body wash for expiration. They are not providing toothbrushes or sleepers. Two water bottles were provided for two guests throughout the one-day stay. The towels also seem old. The breakfast was also good. I approved of the taste. The swimming pool was clean, and the lifeguard was friendly. The good thing about this hotel is its location; it is near the metro station, malls, restaurants, and supermarkets. You need to pay 15 dirhams for Tourism fee.

Raj Patel·18 Feb 2025

4

Hotel staff was friendly. No issues communicating with reception. But room service is terrible. I would give 0 star in room service. Every single day of my 6 days stay i have to call them 3 times to ask why room service wasn’t done? Why new coffee supplies, water bottles, new fresh towels were not put and bed sheets not arranged. Someone would pick call record room number and no one shows up. Breakfast was above average quality. Bar and lounges were good and relaxing. Music level was ear bursting, i would recommend to keep music level moderate to create romantic atmosphere and easy to communicate with staff when need to order.