Sunday Hotel Holiday international Dubai

Czai DC·15 Th06 2025

4

The lady and the thin man at the reception were good, unlike the other guy, who was so rude. I tried to call to confirm my booking, but while I was talking, he hung up. Luckily, when I called again, the other guy answered all my questions and confirmed my booking. When we arrived, he was impolite. Seriously, he just seemed to be there to earn a living. Also, the guard didn't want to open the door or help, even when he saw people struggling with their things. (There was no bellboy.) Overall, the room was good. There were some flies and a smell of smoke throughout the room, which wasn't good for kids. There was a stain on the bed. The water kettle was broken; you needed to be careful when pouring water into your cup. Also, I wish they had a microwave oven in the room. They need to check the shampoo, lotion, and body wash for expiration. They are not providing toothbrushes or sleepers. Two water bottles were provided for two guests throughout the one-day stay. The towels also seem old. The breakfast was also good. I approved of the taste. The swimming pool was clean, and the lifeguard was friendly. The good thing about this hotel is its location; it is near the metro station, malls, restaurants, and supermarkets. You need to pay 15 dirhams for Tourism fee.

Iuliia·05 Th02 2025

4

Exceptional Staff! The hotel boasts an incredibly attentive team who genuinely care about their guests. We want to extend our heartfelt thanks to each and every one of them. The cleanliness standards here are top-notch, and we especially want to acknowledge Sita from housekeeping. Abhiraj, Eugene, Sagar, and the wonderful ladies from the F&B team during breakfast and dinner were simply amazing; they welcomed us with warm smiles and ensured our satisfaction with their service. Ganga at the bell desk is such a delightful person, greeting us with a smile from the moment we arrived until our departure. Mahmood and Franz at the Front Desk were exceptional, accommodating us with an early check-in. The rooftop features a swimming pool and a 24-hour gym, with a very helpful lifeguard named Dileepa who is always ready to assist. The hotel rooms are spacious, impeccably clean, and incredibly comfortable. The location in Bur Dubai is perfect for those wanting to be near the city center and the airport, with the Burjuman metro station just a 5-minute walk away. There's also a local hypermarket, Lulu, right across from the hotel. We were fortunate to stay during National Day, and the hotel management graciously invited us to the cake-cutting ceremony and celebration, which was such a lovely gesture. Warm regards to all the staff from Akis and Aleksandra / Room 303.