OYO Life 2744 Guest House Qudsi

Arambaya·03 Jun 2025

5

(Translated by Google) Location: Strategically located near Brawijaya University, Malang Islamic University, Indomart, and places to eat. So if you want to go anywhere, it's easy and doesn't take long. Grab/GoCar orders also arrive quickly. Service: Before staying here, I had booked a room for 4 people well in advance and needed early check-in and had paid a deposit. Their service also provides early check-in and is charged a fee that is still affordable. When I got there with a lot of luggage and was tired, I wanted to go straight to the room, but it turned out that the room that had been booked for early check-in was still occupied. I was a bit disappointed, the problem was that I brought my parents who were really tired from taking the JKT-MLG train. It turned out that there was a miscommunication between the admin who replied to the chat and the receptionist. Finally, after waiting for 15-20 minutes at the reception, I got a temporary room to wait until the booked room was empty and the early check-in fee was refunded. I was able to enter the booked room at 1 pm. Just a suggestion, communication between staff can be improved so that there is no miscommunication and disappointing customers, even though it is their responsibility, customers have been disappointed from the start. Room: Well, the replacement room I mean is in the third slide photo. The condition is clean and tidy when you enter there is a fan, but it is very unfortunate that it is small for 4 people, so it is equally difficult to rest. For parents, 1 can still be in their own bed, because the bed is just enough for one body. What about the remaining 3 people? Well, that's how it is, crouching down. If one or two people are still safe. The bathroom is inside. The actual room (booked room) is in the photo on the 4th slide and so on. Condition: - the room is neat and clean. - the toilet is quite clean. It would be better if the toilet and floor were brushed so that they don't get brown - hot & cold shower is safe - the air conditioner is safe - there are 2 beds, one single (can only accommodate 1 person), the other is big. Although big, this is also a bit forced for 3 people. Ideally, it can only accommodate two people. The three of me who are of average body size have to sleep straight, not sideways and too close together. If it is possible for 4 people, the big bed should be 180x200 cm, not 140cm. If I want to add an extra bed, the room is not big enough. Price: Early check-in fee is okay. The price of booking a room per night is affordable. Worth it? It is worth it, but it needs to be noted that if you want to book on H-1, you have to chat with the admin again to make sure everything is ready. Thank you and always be successful (Original) Lokasi : Strategis dekat universitas Brawijaya, universitas islam malang, indomart, dan tempat makan. Jadi kalo mau ke mana-mana gampang dan ga butuh waktu lama. Pesen grab/gocar juga cepat sampai. Layanan : Sebelum nginep di sini sudah booking dari jauh-jauh hari kamar untuk 4 orang dan butuh early check in dan sudah DP. Service mereka pun bisa layanan early check in dan dikenakan fee yang masih affordable. Sampai di sana dengan barang bawaan banyak dan badan capek mau langsung masuk kamar, eh ternyata kamar yang sudah dibooked early check in masih ada orangnya. Agak kecewa sih, masalahnya saya bawa orang tua badannya udah capek banget naik KAI dari JKT-MLG. Ternyata ada miss komunikasi antara admin yang balas chat dan resepsionisnya. Akhirnya setelah sempet nunggu 15-20 menit di resepsionis dapet dispensasi juga lah kamar sementara untuk nunggu sampai kamar yang dibooked kosong dan fee early check in direfund. Bisa masuk kamar yg udah dibooking jam 1 siang. Saran aja komunikasi antara staff bisa diperbaiki supaya ga miskom dan mengecewakan customer, walaupun tanggung jawab tapi customer sudah dibuat kecewa diawal. Kamar : Nah kamar pengganti yang saya maksud kondisinya ada di foto slide ketiga ya. Kondisinya bersih dan rapi saat masuk ada kipas angin, tapi sangat disayangkan kalau untuk 4 orang ini kecil, alhasil sama aja susah istirahatnya. Buat orang tua 1 masih bisa di kasur sendiri, karna kasurnya cukup buat sebadan aja. Sisa 3 orangnya gimana? Yaa begitulah nekuk nekuk di bawah. Kalau seorang / 2 orang masih aman. Kamar mandi dalam. Kamar yang sesungguhnya (kamar booked) fotonya ada di slide ke 4 dst. Kondisinya : - kamarnya rapi bersih. - toilet dalam cukup bersih. Lebih baik lagi kalau disikat wc dan lantainya biar ga coklat coklat - shower air panas & dingin aman - ac aman - kasurnya ada 2, satu single (hanya bisa 1 orang), satunya lagi big. Walaupun big juga ini agak dipaksakan sih untuk 3 orang. Idealnya cuma bisa berdua. Saya bertiga yang badannya sedeng sedeng aja tidurnya harus lurus semua gabisa miring dan dempetan banget. Harusnya kalau memang bisa untuk ber4 kasur yang big ukurannya 180x200 cm bukan yang 140cm. Mau nambah extra bed juga luas ruangannya ga cukup. Harga : Fee early check in oke. Harga booking kamar per malam affordable. Worth it ga? Worth it kok, tapi perlu dinoted aja kalau mau booking h-1 harus chat adminnya lagi buat makesure semuanya ready. Terima kasih dan sukses selalu

yoga cahya f (Rifqi)·22 Jan 2025

5

(Translated by Google) Stayed here at my brother's graduation ceremony. got the front corner room. + friendly, agile receptionist + the rooms are quite clean (some corners have quite thick dust) + you have a clean shower + hot water for normal showers + need hot water for milk/coffee, just go to the receptionist + quite spacious parking lot ------------------ Maybe there are some things to note - the TV is on but there are few broadcasts - the air conditioner is not cold enough - the bed cover has an unpleasant smell like not being clean when doing laundry. Maybe in the future we can pay more attention to its shortcomings. Thank You.. (Original) nginep disini pas acara wisuda adek. dapet kamar pojok depan. + resepsionis ramah, cekatan + kamar lumayan bersih (beberapa sudut ada debu yg lumayan tebal) + km mandi bersih + air panas km mandi normal + butuh air panas buat susu/kopi tinggal ke resepsionis + parkiran lumayan luas ------------------ mungkin ada beberapa yg menjadi catatan - tv nyala tp siaran sedikit - ac kurang dingin - bed cover ada bau kurang sedap seperti kurang bersih waktu laundry. mungkin kedepannya bisa lebih diperhatikan kekurangannya.. terimakasih..