Upon our arrival, the hotel had a delightful and unique charm. While some parts of the exterior could use a little TLC, it was clear that renovations were underway. There was ample parking available both at the front and back of the property. Since we arrived early for check-in, we decided to grab some lunch. We were presented with menus and chose to dine outside, taking advantage of the lovely weather. The menu offered a great variety of options. The lady at the bar was incredibly warm and accommodating; she took our order and later brought out our meals, and it seemed she also served in the restaurant. Our food arrived promptly and was not only delicious but also beautifully presented. When it was time to check in, that same friendly lady assisted us, appearing to be the sole front-of-house staff member. We were asked if we wanted breakfast the following morning, and we happily paid, although we didn’t receive any details about it. The room we stayed in was spacious and equipped with everything necessary for a comfortable stay, including a safe. The decor throughout the hotel was eclectic and didn’t quite follow a specific theme, but everything was impeccably clean and well-kept. After spending the evening in Warwick, we returned to the hotel and were greeted by another friendly lady who seemed to juggle multiple roles at the hotel. After enjoying some evening drinks, we headed back to our room. We had a restful night’s sleep, despite the warm weather. Being on the ground floor, we felt it was best to keep the window closed for security, but it didn’t affect our comfort.
The staff truly make this place special! Nothing was too much trouble for them. As newcomers, we were a bit hesitant about ordering a bottle of wine, but they kindly let us taste it first, and we ended up buying it. The menu was fresh for the staff as it had just been updated a few days prior, so we had plenty of questions, all of which were answered with patience. We encountered a couple of minor hiccups, but the manager handled them effortlessly. Would I come back? Absolutely! Would I recommend it? Without a doubt! And my dog was treated like royalty throughout our visit—he not only received a warm welcome but also some tasty treats, making him feel like part of the "regulars" family at this hotel/pub/restaurant. Overall, it deserves a solid 5 stars! Even though there were a few small issues, they were resolved so smoothly. A big shoutout to all the staff 👏. And don’t miss the crème brûlée—it’s a must-try! 👍