Brentwood Aberdeen City Centre

Agata Buttigieg·26 Sep 2024

5

An Unforgettable Stay with Outstanding Hospitality! ⭐⭐⭐⭐⭐ Our stay at OYO Flagship Brentwood Hotel in Aberdeen was truly remarkable, and it all began with the incredible hospitality we received from the receptionist. From the moment we arrived, we were warmly greeted and made to feel right at home. It’s no exaggeration to say that this was the best service we've ever experienced at a hotel. The receptionist was not only extremely helpful but also incredibly friendly, going above and beyond to ensure we had everything we needed. Whether it was providing us with local recommendations, assisting with our requests, or simply making sure our stay was comfortable, their genuine kindness left a lasting impression. They truly set the tone for a wonderful stay. The hotel itself was clean, well-maintained, and in a convenient location, but it was the personalized care from the staff that made all the difference. We left feeling refreshed and grateful for such a memorable experience. We would highly recommend OYO Flagship Brentwood to anyone visiting Aberdeen, especially for the exceptional customer service!

Joy Braithwaite·31 Oct 2024

4

At first arrival and the level of security after 9:30 pm I was not expecting much....I had stayed in the OYO in Amsterdam which was very slick and stylish, but this stay ended up being good because of great service if not the standards of decor. I was originally placed in a room next to a boiler which was terribly noisy with a constant hum coming through the walls. On a statement of my concerns to the receptionist, I was given an effective upgrade immediately. Couldn't fault the response. In fact these were the most helpful staff I had come across.