Collection O Kuta Near Airport Ngurah Rai

Rachma Alifatul·27 Feb 2025

4

(Translated by Google) I stayed here for a week, early February 2025. Actually I was worried because there were many bad Google reviews. But because the price was cheap, I didn't expect much, just from the beginning I immediately told the receptionist to ask for a room with all the facilities that could function and a clean room. Then I was given room 306 on the 3rd floor. (-) This hotel doesn't have an elevator (+) I really appreciate the male staff who don't wear piercings, very helpful, polite and friendly, they look like they work hard and in unison. I came with 3 large and heavy suitcases and they helped me lift them to the 3rd floor, and when I checked out I also helped me bring them down. (+) The room's AC is cold, the temperature setting works well. The TV is on, the wifi is also fast and never goes out. Hot water is always there and doesn't change to cold water while in use. (+) clean bedding set, fragrant, no strange smells or stains (+) there is a balcony and large sliding glass doors, so the room lighting and circulation are very good (-) the room is very dusty, the tables and floors are all dusty. The door, sink table, door frames and balcony are even more dusty. (-) from the bathroom floor drain, small black worms always come out, and the bathroom floor is uneven, so the water can't go away immediately. (-,+) room cleaning service, bottled mineral water, and toilet paper are not given every day, but because I stayed here for quite a long time, I had time to ask for it 2 or 3 times and was given it nicely. (-) this hotel is not very soundproof, so the sound from outside the room can be heard loudly from inside the room. (+) the location is very close to the airport (-) the stair access from the 1st floor to the 3rd floor is quite dark and the stair floor is black, so it would be better to provide more lighting for safety. Suggestion: I think it would be better if the price was a bit more expensive but the cleanliness standards were maintained (at least change the bedding set for each new guest, and the room is clean). (Original) Saya stay di sini satu minggu, awal Februari 2025. Sebenarnya khawatir karna review google banyak yg jelek. Tp karna memang harga nya murah, jd ga expect lebih, cm dr awal datang lgsg bilang ke kakak nya receptionist minta kamar yg fasilitasnya bisa berfungsi semua dan kamarnya bersih. Trus dikasih kamar 306 di lantai 3. (-) hotel ini ga ada lift nya (+) apreciate banget buat kakak staff laki2 yg ga pakai tindik, sangat helpful, sopan dan ramah, kelihatan kerja sungguh2 dan sat set. Saya datang bawa 3 koper besar dan berat dibantu angkatin ke lantai 3, pas check out jg dibantuin bawa turun ke bawah. (+) AC kamar dingin, pengaturan suhu berfungsi dg baik. Tv nyala, wifi jg kencang ga pernah mati2. Air hangat sll ada dan ga berubah jd air dingin selama dipakai. (+) bedding set bersih, wangi, ga ada bau2 aneh atau stain (+) ada balkon dan pintu kaca sliding besar, jd pencahayaan kamar dan sirkulasi bagus banget (-) kamar banyak debu, meja2 dan lantai smw berdebu. Bagian pintu, meja wastafel, kusen2 pintu dan balkon lebih banyak lg debu nya. (-) dari floor drain kamar mandi sll keluar seperti cacing2 hitam kecil, dan lantai kamar mandi ga rata, jadi air ga bisa langsung hilang. (-,+) layanan kebersihan kamar, air mineral botol, dan tisu toilet ga dikasih setiap hari, tp karna saya lumayan lama stay di sini jd sempat minta 2 atau 3x dan dikasih dg baik. (-) hotel ini ga terlalu kedap suara, jd suara dr luar kamar kedengeran kencang dr dalam kamar. (+) lokasi dekat banget dari bandara (-) akses tangga dr lantai 1 ke lantai 3 lumayan gelap dan lantai tangga nya warna hitam, jd sebaiknya kasih pencahayaan lebih buat safety. Saran : kayaknya lebih baik kalo harga agak mahal sedikit tp standar kebersihan dijalankan smw (minimal ganti bedding set tiap tamu baru, dan kebersihan kamar).

Kris Kf·05 Apr 2025

4

It's such a pity that this place is not well-maintained, because the room is actually spacious, airy, and very comfy. For the price, it's actually worth it. but sadly, the lack of maintenance really brings it down. As for the facilities: the elevator was out of order, the stairwell and hallway leading to the room were dusty, and the lights kept glitching. There was black mold on the ceiling, some stains on the bed sheets, the TV didn't work, and there were several spots in the room that were dusty, moldy, and damp. No complimentary mineral water or toiletries were provided. On the second floor, they use manual keys, and you have to ask the staff every time you want to open the door, very inconvenient. As for the service? Really great, the staff were kind and helpful. I happened to bring a large bag, and they carried it up to the third floor without complaining and did it quickly.