OYO Maleo Residence Palembang II is a property with excellent facilities located right in the centre of Palembang. This hotel is cheap and affordable, suitable for you who are on a business trip, holiday with friends or family. In addition, the location of this hotel is also close to several strategic places such as, Griya Agung Palembang 0.
I booked a 2-night stay and was initially placed on the second floor, but unfortunately, there was no water available, and the water machine kept malfunctioning. I requested to be moved to a room on the first floor. However, when I got there, there were no towels provided, and despite asking for them, I was told they wouldn't be available until the next afternoon. On the second night, I experienced a surprising incident when the ceiling started to collapse at 11 am. Luckily, I had just finished my shower, but it could have been quite a disaster if I or my husband had still been in the bathroom. Due to the ceiling issue, I was moved again to a different room next door, but I didn't receive a keycard for that room, so I had to call the front desk each time I wanted to enter, as they provided a manual key. In the new room, the layout was a bit cramped due to the placement of the toilet, and I still didn't have towels, so I had to bring my own. The hot water was also not functioning, and there was an unpleasant smell coming from the toilet. Overall, this hotel stay was quite an adventure, as I ended up sleeping in three different rooms over two nights. The staff, all male, were not particularly attentive to the guests' needs.
The room had a bit of a musty smell and the sheets could have been cleaner. It was a little distance from downtown, but the walk there was quite pleasant. They advertised as English-speaking, but the staff didn’t really know any English - not a big deal, just not what I expected. The front desk team was really nice and allowed me to check in three hours early. Overall, it’s a decent place for the price and it met my needs well.