I had the pleasure of staying at this hotel a few months back. It's a nice place with a fantastic location on Al-Tawbah Street, which has everything you could possibly need, and it's conveniently close to the historic center of Jeddah (Al-Balad). The staff were friendly and accommodating. When the safe in my room wasn't functioning, they promptly replaced it. However, I did notice a slight lack of cooperation from one of the front desk staff this time around. Perhaps it was just a matter of hotel policy! There are certain essentials that should be available in any hotel. For instance, I requested a pair of scissors in the evening while I was packing for my departure the next day, but the staff informed me they didn’t have any! So, I ended up going to a nearby pharmacy to buy some. I truly believe that having basic tools and amenities available for guests is a fundamental priority for hotels. I would definitely consider staying at this hotel again on my next trip to Jeddah. Just a suggestion for the hotel: it would be great to have some common items and equipment on hand that guests might need in a pinch. This would add significant value to your establishment.
(Translated by Google) I would like to thank the hotel management for choosing the ideal morning employee who serves customers quickly and easily, fulfills all customer desires of all nationalities, and speaks fluent English. I also thank the management for choosing the employee Mahmoud for his good treatment and elegant style. I also thank the room service staff and the hotel café for the service it provides. It is truly a distinguished café and has distinguished coffee. I also thank the hotel management for choosing her to work in the morning, and her name is Wajdan. (Original) اتقدم بالشكر لحسن ادارة الفندق في اختيار الموظفة الصباحية المثالية تخدم العملاء بخفة وسرعة وتلبي جميع رغبات العملاء بجميع جنسياتهم وتتحدث اللغة الإنجليزية بطلاقة وكذلك اشكر الادارة لاختيار الموظف محمود لحسن تعامله واسلوبة الراقي وكذلك اشكر موظفين خدمة الغرف واشكر مقهى الفندق على الخدمة التي يقدمها فعلا كافي مميز وقهوة مميزة واشكر ادارة الفندق على اختيار دوامها الفترة الصباحية واسمها وجدان