OYO Hotel Chehalis I-5 South is situated near the scenic town of Chehalis, WA. It offers guests 11 miles from Great Wolf Lodge Water Park and 2 miles from Jeremy’s Farm to Table.
The hotel is rated to Star on reviews so I was a little leery but there was nothing else in the area. But I was surprised. My room was nice. It had wooden floors no carpet which I like. I think it was one of the renovated ones. Bed was playing room was clean tub was clean toilet clean. They had good selections on the TV and the shower was hot that's my main thing. The downside was the soda machine wasn't working and had no vending machine. The ice machine looked a little scary it was dirty. I came in on a late night and the help at the front desk was a little rude but manageable.
This review is ONLY ABOUT CUSTOMER SERVICE NOT ABOUT THIS OYO LOCATION!!!! Customer service really went above and if I the situation I had at the Chehalis OYO they were able to refund most of my room. Stay charge and give me a 40% off going forward which was very nice. I’ve started other locations including the one in Tumwater, which isn’t very far away and had wonderful experiences and the guest services services team deserve best to make sure you have a wonderful stay.