Oyo Rooms, a budget hotel chain, generally receives mixed reviews from guests. Here’s a summary of common themes found in reviews: Positive Aspects: Affordability: Many guests appreciate the low prices and value for money, especially for budget travelers. Wide Availability: Oyo has a vast network of hotels across various cities, making it convenient for travelers to find accommodations. Standardization: Some users note that Oyo maintains a certain level of quality and consistency across its properties, which can be reassuring for guests. Negative Aspects: Inconsistent Quality: A frequent complaint is the variability in the quality of hotels. Some locations may not meet the expected standards. Customer Service: Reviews often mention issues with customer service, including difficulties in resolving complaints or poor responsiveness. Hidden Charges: Some guests have reported unexpected fees or charges that were not clearly communicated during booking.
Excellent service and good staff behaviour