Townhouse Oak Rai Durg

YASH Srivastava·09 Jan 2025

5

"i had an amazing experience at this hotel, largely thanks to the fantastic staff! aha-med and also the up guy gautam!from the moment i arrived, they were welcoming, friendly, and incredibly helpful. The front desk team went above and beyond to ensure i had everything i needed, offering great recommendations for local attractions. Housekeeping was prompt and thorough, keeping my room spotless throughout my stay. It was clear that customer service is a top priority here. I felt genuinely cared for and appreciated. This hotel’s staff truly made my stay special, and i would not hesitate to return" only issue with parking. I believe they are working on it.

Samudrala GopalaMurthy·04 Jan 2025

4

The hotel’s location is fantastic, making it convenient for exploring the area. Check-in was smooth and hassle-free, which was a great start. However, the cleanliness of the room was just okay and left a bit to be desired. Unfortunately, the lift wasn’t working during my stay, which was a bit inconvenient. Additionally, I was surprised to find that there were no water bottles provided in the room—something I would expect as a basic amenity. While the location and check-in experience were good, these small oversights could be improved for a more comfortable stay.