Capital O Royale Palms
1609 Vasvaddo, Benaulim Beach Rd, Goa
Good
36 ratings
The service at the hotel was generally good, but there were a few areas where improvement is needed. While the staff were polite, I felt there were delays in responding to requests, especially during peak hours. It would be helpful if the hotel considered training staff to be more proactive in anticipating guest needs, such as offering information about on-site amenities or local attractions. Overall, the service was friendly, but there’s room for improvement in terms of efficiency and attention to detail.
I had a fantastic experience at this hotel! The check-in process was smooth and hassle-free, earning a well-deserved 5 stars. The food was absolutely delicious, I couldn't get enough! The staff was amazing—helpful, friendly, and attentive, deserving another 5 stars. Overall, a truly exceptional stay!
- Check-in12:00 PMCheck-out11:00 AM
- Couples are welcome
- Guests can check in using any local or outstation ID proof (PAN card not accepted).
- This hotel is serviced under the trade name of Royale Palms as per quality standards of OYO