The check-in experience at this hotel was top-notch, earning a well-deserved 5 stars. The location, however, was a bit disappointing, only deserving 3 stars. On the bright side, the amenities provided were fantastic, warranting a solid 4 stars. Overall, a pleasant stay!
I am sorry to hear that you had a negative experience with the cleanliness and check-in process at our hotel. We strive to provide a comfortable and seamless stay for all guests. We appreciate your feedback and will work towards improving these areas. Thank you for choosing our hotel.